Senior IT Technician

Salary TBC based on experience

Job Summary:

As a Senior IT Technician, you will be responsible for maintaining and enhancing our organizations and client’s IT systems, ensuring that they operate efficiently and securely. You will provide technical support to our clients, troubleshoot hardware and software issues, and take a proactive approach to managing and improving network infrastructure. This role also includes installation and implantation of IT, Telecoms and CCTV infrastructure.

Key Responsibilities:

1. Network Management: · Oversee and maintain network infrastructure, including routers, switches, firewalls, and wireless access points. · Manage and allocate IP addresses, ensuring efficient utilization of IP resources. · Implement network security measures and protocols to safeguard against unauthorized access and threats.

2. Technical Support: · Provide expert-level technical support to end-users, resolving hardware and software issues promptly. · Troubleshoot network connectivity problems and ensure minimal downtime. · Assist in the installation, configuration, and maintenance of servers and workstations.

3. System Administration: · Manage and maintain Windows and/or Linux servers, including server updates, backups, and security patches. · Monitor server performance and take proactive steps to optimize system resources.

4. Infrastructure installations: · Execute network and CCTV installation projects. · LAN/VLAN networking knowledge · WiFi network implementation

5. Documentation: - Create and maintain comprehensive documentation of network configurations, system procedures, and troubleshooting guides.

6. Security and Compliance: · Ensure compliance with company IT security policies and industry regulations. · Participate in security audits and implement necessary security measures. · CCTV installation and configuration

7. Vendor Management: · Collaborate with third-party vendors and service providers to troubleshoot and resolve technical issues.

8. Team Leadership: · Provide technical guidance and mentorship to junior IT staff members. · Lead IT projects and initiatives as assigned by the Manager.

Please email CV to mfrancisco@intergro.co.za