Please note that our Terms of Use and Privacy Notice are applicable.
Back to search (Western Cape > Cape Town > Jobs > Find Customer Serivce Jobs> ad 1282406915)
Expert Rater (GERMAN Speaking)
No photos availableMessage the seller to request a photo.
3 days ago83 views
Ad Saved to My List
View and manage your saved ads in your account.
Share
WhatsApp
Facebook
Messenger
Twitter
Copy URL
Email
Report Ad
Report This Ad
Reason for Reporting
Email Address
(Required)
Message
(Optional)
Report Ad
By clicking "Report" you accept the Gumtree Terms and Conditions.
General Details
Location:
Advertised By:Agency
Company Name:MindMatch Consulting
Job Type:Full-Time
Description
As an Expert Rater, you are responsible for evaluating and improving AI-generated advertising content by adhering to established guidelines, provide insightful feedback, and participate in consensus-building discussions. You possess a deep understanding of cultural nuances, maintain awareness of current trends, and contribute to enhancing the AI's performance and quality metrics.
Main Responsibilities:
- ● Understand and analyze guidelines, providing valuable insights to enhance AI performance.
- ● Assess queries following established guidelines, offering feedback and seeking clarity. Queries can include sensitive or “taboo” content.
- ● Engage in consensus and norming sessions with global teams, fostering constructive discussions to achieve agreement.
- ● Comprehend statistical and quality metrics to drive performance improvement.
- ● Stay updated with the latest developments and maintain an ongoing training strategy.
- ● Remain culturally aware of current US trends and locale-specific nuances within
- templates.
- Qualifications:
- ● Analytical Skills: Strong analytical abilities to comprehend guidelines and provide valuable insights for AI enhancement.
- ● Communication Proficiency: Excellent communication skills to offer constructive feedback, ask clarifying questions, and engage in global discussions effectively.
- ● Continuous Learner: Commitment to staying updated with the latest trends and a proactive approach to ongoing training strategies.
- ● Culturally Aware: Awareness of current US trends and the ability to grasp locale-specific nuances within advertising templates.
- ● Critical Thinking: Ability to think critically and drive meaningful discussions towards achieving consensus and agreement within diverse teams.
- ● Attention to Detail: Strong attention to detail to ensure adherence to guidelines and accurate evaluation of queries, including sensitive content.
- Knowledge:
● English B2 - Required
- ○ Oral and written comprehension
- ○ Appropriate use of language
- Familiarity with AI technologies and their ethical implementation in advertising systems, with strong grasp of advertising regulations, platform policies, and privacy laws.
- ● Proficiency in evaluating and discerning advertising content thoughtfully, recognizing its impact on individuals and society at large.
- ● Awareness of ethical considerations in advertising content evaluation, particularly when handling sensitive or controversial material.
- Studies & Experience:
- ● 1 year of University studies - Desirable
- ● 1+ years of rating experience - Required
- ● Understanding of data labeling, annotation, and evaluation methodologies.- Required
- ● Academic background in any social science or quality role would be a plus
Please Whats app me your CV, Name and Surname and which role you are applying for
Id Subtitle 1282406915
View More
Amy Tauber
Selling for 8+ years
Total Ads3
Active Ads1
Seller stats
3Total Ads
86Total Views
Verified information
This indicates that Gumtree has confirmed this Seller profile is authentic for the individual it represents.
Read More
Read More
Mobile number
Email address
Contact Amy Tauber
082*******Show Number
Message
(4016)
Phone
(Optional)
Include my number in my message.
Upload CV(Optional)
DOC or PDF only max 2 MB file size
Send Message
By clicking "Send" you accept the Terms of Use and Privacy Notice and agree to receive newsletters and promo offers from us.
Related Ads
SavedSave
Are you ready to thrive in a role dedicated to exceptional customer service? Join us as a Customer Service Representative and become a pivotal part of delivering outstanding experiences to our clients.Why us?Continuous Learning: Engage in ongoing education through seminars to keep abreast of industry trends.Global Exposure: Embrace opportunities for international travel, broadening your horizons both personally and professionally.Team Collaboration: Forge meaningful connections at our weekly team events, fostering a collaborative environment that thrives on shared success.Generous Rewards: Enjoy a competitive bonus structure, recognizing high performers who contribute to our collective success.Limitless Career Paths: Explore various career opportunities within our dynamic organization.Vibrant Environment: Immerse yourself in a modern, fun, and open setting that encourages creativity, innovation, and a sense of belonging.Your Role as a Fleet1 Customer Service Representative:Champion Customer Satisfaction: Handle inquiries to ensure a positive and seamless customer experience.Team Synergy: Collaborate with your team to achieve collective customer service goals, fostering a culture of shared success.Elevate Experiences: Proactively contribute to enhancing the customer journey, leaving a positive impression with every interaction.Team Spirit: Foster a positive work atmosphere during team meetings, cultivating a culture of mutual support and encouragement.Self-Management: Effectively manage your schedule to optimize performance, demonstrating autonomy and accountability.Qualifications:Dynamic Communication: Exhibit exceptional interpersonal and communication skills in a professional setting.Versatility: Work independently while seamlessly integrating into a collaborative team environment, showcasing adaptability.Problem-Solving Prowess: Address challenges with a solutions-oriented mindset, paying attention to detail.Product Knowledge: Be familiar with our range of products and services to contribute to customer satisfaction.Positive Mindset: Embrace a positive attitude that influences success and inspires others.Experience and Training:No prior experience needed: We provide comprehensive training in customer service techniques and product knowledge.Application:We seek candidates with a strong work ethic, positive attitude, and a commitment to continuous learning. This role offers opportunities for professional development and growth within our customer-focused organization.If you're passionate about delivering exceptional service and ready to embark on a rewarding career journey, join us as a Customer Service Representative. Expect competitive salary plus commission & bonuses. Send Applications to: sales@recruitmentguru.co.zaReference: RG622417We eagerly await your application!
Invalid date
DO NOT RESPOND TO THIS AD IF YOU DO NOT HAVE EXPERIENCE IN THE PRINTING INDUSTRY!We are a small company in Cape Town, we need a friendly skilled person who can set up files for print and operate digital printers as well as assist all walk in customers.- needs to be friendly and willing to help walk in customers- will need to be happy to assist all round with answering phones and assisting with reception- must have experience working in the print industry!Please email cv to hello@silverbanana.co.zaSalary is R7500 per month
Invalid date
1
SavedSave
Position available as soon as possible, basic R15,000 plus uncopped commission.
Invalid date
SavedSave
We impact peoples' lives every day, be it helping pay for a loved ones funeral or providing someone with their pension funds for a happy retirement. Our vision is to be the 'Customer Experience Partner' for our clients.Summary of the role:Due to our growth with our new partnership with Standard Life, we will be recruiting multiple Customer Service Representatives each month throughout the year.We are based in Standard Life House in Cape Town City, easily accessible by train or bus and car parking is available nearby.We offer a hybrid working environment combining office based and working from home or office after the initial onsite training.Our standard working hours are Monday-Friday between 9am and 5pm, so no evening or weekend shifts that impact on your family and social lives!Flexible hours are available to suit your availability, work life balance and wellbeing.Salary for the role is up to R23,000 per month, based on skills and experience.Benefits:We offer 25 days holiday (including holidays).Eligibility for an annual discretionary bonus scheme.A contributory company pension scheme.Excellent employee wellbeing and assistance support programmes.A range of employee discounts saving you money on anything from your weekly food shop to holidays, electrical goods and financial services.Personal and career development opportunities to progress your aspirations within the company as well as with our global parent company, TCS (Tata Consultancy Services).What you'll be doing:Our Customer Service Representatives could cover both voice to customer and back office administrative activities. There are no sales involved in this role. The focus will be on your ability to have conversations with customers in a confident, friendly and professional manner, informing members on policy details, resolving queries, collaborating with independent financial advisors and most importantly, providing our customers with an exceptional level of service at a time when they need it most.What we're looking for:Many of our Customer Service Representatives have previous experience from working in a call centre environment, retail, hospitality and travel, amongst other customer-focussed environments, part or full time.Teamwork - We believe that a great team needs great people who are passionate about helping people and providing great service as one team.Listening and communication skills are core to what we do. You will need to be able to communicate complex matters in a simple and supportive way.Someone who can quickly understand the customer need and place a real focus on resolving issues and queries effectively and empathetically.Good PC skills and knowledge of Microsoft Office (e.g. word, excel) together with attention to detail are essential for these roles.If interested in applying for the position and you want to be considered, please email your application to: recruitment@ergroupza.co.za
Invalid date
View More
Back To SearchGumtree Safety Tips
1.Meet in a public space to see the item and exchange money.
2.Never send your item before receiving the money.
3.Never send or wire money to sellers or buyers.
Looking to Sell?
Whether you are selling your car, old cell phone or laptop, learn how much your item could be worth with our Gumtree Pricing Guide.